Contact Us

We’d love to hear from you!

If you have any questions, concerns, or feedback about our products and services, please feel free to reach out.

Email:PASSKEY1121@163.com

Business Hours:

Monday–Friday: 9:00 AM – 6:00

PMWeekends: Closed

We will reply to your message within 24 hours on working days.

Thank you for supporting our pet health products.

Frequently Asked Questions

Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to resolve the issue properly.You may return or exchange items unconditionally within 7 days of receipt. Unfortunately, return shipping costs are the customer’s responsibility. Thank you for your understanding.

We cannot accept returns on certain items. These products will be clearly marked before purchase.

We will process and ship your order as soon as possible. Once shipped, you will receive an email with details. Delivery time varies depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure high quality at affordable prices.

Shipping costs are calculated based on your location and the items in your order.You will always know the shipping price before you buy.

Country/Region

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Frequently Asked Questions